IBM  > Compliance > Key Initiatives

New Penalties for Noncompliance Maintenance Transactions

Effective October 5, 2009, IBM is changing the penalties levied on non-compliant maintenance transactions.  

Click here for More Information.  

 

For guidance on authorization to sell IBM Hardware Maintenance and IBM Software Maintenance Services, please refer to IBM Channel Communication Letter - CC 0904-132.  

 

For more information contact Geri Swahn at (720) 524-4522. 

 

 

 

IBM Imposed - Noncompliance Penalties for Solution Assurance

As a reminder, effective August 1, 2009, IBM announced in Channel Communications Letter CC0907-202 that Business Partners will be subject to a penalty of $2,500 for each transaction found non-compliant under the Solution Assurance requirements. This Details 

 

Marketing Requirements for Power Systems

This document provides the Marketing Requirements for Power Systems and details under the five Customer Values as of February 5, 2010.  

 

Q&A document for VAE transition to Customer Value

This document captures the frequently asked questions with respect to IBM transitioning VAE to Customer Value.  

 

IBM Defined Geographies

This document provides details of what is included within the IBM Defined Geographies for Sales Location and Public Sector (US Federal) Customer Values.  

 

BP Announcement 510-155; VAE transition to Customer Value

Effective February 5, 2010, IBM is transitioning VAE to Customer Value. Details on this transition and other key marketing requirements are provided in BP Announcement 510-155.  

 

Steps Required to Report Skills or Product Certifications Guide

This guide will provide individuals and the authorized profile administrator (APA) from a BP firm the steps to report Candidate IDs, set up employee profiles in PPS, assign an employee to an agreement having product, Designate a Role (sales Details 

 

IBM Online BP Application Link

Use this link to update BP contract profile (i.e. address, phone, key contact change) and add products to existing BP profiles, etc.  

 

IBM Suggested Verbiage to be used with End-users

As a follow on to IBM Channel Communication (CC0810-217) Winning with Integrity, dated October 15, 2008 and IBM Channel Communication (CC0810-227) Penalties for Code of Conduct Violations, dated October 24, 2008, this announcement (CC0810-233) provides Business Partners with Details 

 

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